Device Management
Enterprise Mobility Management (EMM) software is primarily a policy and configuration management tool for mobile handheld devices. It helps enterprises to manage complex mobile computing and communications environment by supporting security, network services, and software and hardware management across multiple OS platforms.
This is especially significant as bring your own device (BYOD) initiatives is the focus of many enterprises. It can support corporate owned as well as personal devices, and supports a more complex and heterogeneous environment.
The primary purpose of MDM is to ensure that all the devices and device users are in compliance with the IT Policies set by company.
Devices must be enrolled to manage them efficiently. The management can allow some of their employees or all of them into this program. Once enrolled successfully, the IT Administrator has complete control over the devices.
Devices are grouped together into Device Sets based on a set of rules.
To keep the devices in check, device policies are created, and applied to device sets. A device may belong to several device sets and therefore can have several policies applicable to it. But only one policy should be applied to a device. To resolve this, each policy has a Priority associated with it. The policy with the highest priority among prescribed policies is applied.
The Administrator also defines Compliance Actions, if the policy rules are not complied. Based on the severity of the non-compliance, the Administrator can prescribe a set of actions, such as sending alerts to the Admin or a User, Blocking Email, Resetting Passcode and Locking Device, Enterprise Wipe and finally Complete Wipe.
The Admin can also view reports and dashboards on MDM activities.
Managing Devices
Managing devices includes:
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