Upgrade or Rollback the Version of Quantum Visualizer

This section provides information on how to update and rollback from one version of Quantum Visualizer to another version.

Update Quantum Visualizer

Quantum releases an update package with consolidated plug-ins regularly. When Quantum releases an update, you will receive an update notification on your Visualizer instance that prompts you to update to the latest version of Quantum Visualizer.

From the Notification bar on the top-right corner of Visualizer, click Update.
An update dialog box with a list of available versions for download appears. The update dialog box also contains information about the update version and a link to the respective Release Notes.

If multiple updates are available, the Update dialog box sorts the releases into the following two categories:

  • Major release versions (such as V8, V9, V10) or Service Packs (such as V9SP1, V9SP2) pertaining to the current major release version.
  • Latest Fix Pack releases available on the current version (Service Pack or major release).

For example, let us assume that the current Quantum Visualizer version is V9 SP1 GA. If the V9 SP4 GA, V9 SP3 GA, V9SP2 FP23, and V9 SP1 FP12 versions have been released, the update section of Quantum Visualizer displays only the V9 SP4 GA and V9 SP1 FP12 versions for download.

NOTE: The update dialog box only displays the latest available version (Fix Pack, Service Pack, or major release). If you want to download a specific intermediate version, refer Manual Update Process.

You can update Visualizer in the following two ways:

Automatically Update Quantum Visualizer

To enable the auto-update settings in Quantum Visualizer, follow these steps:

  1. From the Edit menu of Quantum Visualizer, click Preferences.


    The Visualizer Preferences window appears.
  2. In the General section, select the Automatically keep Visualizer up to date checkbox.

    NOTE: Clear the checkbox to Turn off Automatic updates. This is not recommended as it causes Visualizer to go out of sync with regular product updates.
    Even if you turn off the Auto updates, you will still receive a reminder every time you launch Quantum Visualizer.

  3. Click Done.
    Quantum Visualizer restarts for the changes to take effect.

When new updates are available, Quantum Visualizer displays a notification and starts the download process. The progress of the Fixpack or ServicePack download appears in the update section of the notification bar.

NOTE: You can dismiss the notification. The download continues in the background.

After the download is complete, click Install to install the updates, or click Delete to delete the downloaded version.

Manually Update the version of Quantum Visualizer

To update the version of Quantum Visualizer Fix Packs and Service Packs, follow these steps:

  1. Ensure that you are connected to the internet.

  2. From the Help menu of Quantum Visualizer, click Available Fix Packs.

    The Available Fix Packs dialog box appears.

  3. From the list of available Fix Packs and Service Packs, select the version that you want to install, and click Download.

    The current version of Quantum Visualizer is also displayed in the dialog box.

    Quantum Visualizer displays the progress of the Fix Pack or the Service Pack download on the update section of the notification bar.

  4. After the download process is complete, click Install.

    Quantum Visualizer restarts, and the upgrade is complete.

    NOTE: Click View details, to get detailed Release Notes for the recommended Visualizer update on the Temenos Basecamp page.

  5. After the upgrade process is complete, click Launch Visualizer.

    The updates are installed and ready to use.

Rollback to a Previous Version of Quantum Visualizer

By using the Rollback feature, you can roll the version of Quantum Visualizer back to a previous Fix Pack that is available in the current version (Major release or Service Pack).

NOTE: You can only roll back to any Fix Packs that are available on the current Service Pack (or major release) version. If you have already upgraded to a higher Service Pack (or major release) version, the Rollback option will not be available.

To roll back to a previous version of Quantum Visualizer, follow these steps:

  1. Ensure that you are connected to the internet.

  2. From the Help menu of Quantum Visualizer, click Available Fix Packs.

    The Available Fix Packs dialog box appears.

  3. From the list of available Fix Packs and Service Packs, select the version that you want to roll back to, and click Download.

    The current version of Quantum Visualizer is also displayed in the dialog box.

    NOTE: The Available Fix Packs dialog box only displays the Fix Packs that are available on the current version.

    A confirmation dialog box appears with a You have chosen to rollback to an Older Version message.

  4. Click Confirm.

    Quantum Visualizer displays the progress of the Fix Pack or the Service Pack download on the update section of the notification bar.

  5. After the download process is complete, click Install.

    Quantum Visualizer restarts, and the rollback is complete.

    NOTE: Click View details, to get detailed Release Notes for the recommended Visualizer update on the Temenos Basecamp page.

  6. After the rollback process is complete, click Launch Visualizer.

    The updates are installed and ready to use.

NOTE: When you upgrade to a newer version, Quantum Visualizer stores the version information of the previous version. When you select the Roll Back To Previous Version option, the stored version information is used during the rollback process.

Important Considerations

  • After a download is complete, the update dialog box displays the Install and Delete
    Click Install to install the updates. Click Delete to delete the downloaded version.
  • If you cancel the installation and try to download the same version again, Quantum Visualizer displays a dialog box with the Already Downloaded message.
  • If you attempt a download when another download is in progress, Quantum Visualizer displays a dialog box with the A download is currently in progress message.
  • If you attempt to download a version without installing the previous version that was downloaded, Quantum Visualizer displays the A download Fix Pack is pending install. Install the Fix Pack or delete it to continue message with the Install and Delete