Modifying Email Templates

The feature allows you to view and change the email message templates. For example, you want to modify the personalization attributes.

To view or modify an email message template, follow these steps:

  1. Click the required template in the Email Template list- view.

    The View Email Template page appears.

  2. You can update the following fields
    Email Message Template ElementDescriptionModification Allowed
    Template Name Email message template nameYes
    Email SubjectEmail subject text Yes
    Personalization AttributesThere are default personalization attributes: First name, Last name, Email, Mobile number, Country, and StateYes
    Mark as Name Value PairA key-value pair is a set of two linked data items: a key, which is a unique identifier for a data type, and its value: the data such as, county:Iowa, state: wisconsinYes

    The added details appears in the message box window.

  3. Click the Cancel button to exit from the window without saving any information.
  4. Click the Update button to save the modifications.

    The updated email message template appears in the list-view. The system displays the confirmation message that the template updated successfully.