Exporting Email Templates

You can export email templates from Engagement services using the Export Template button. The feature enables you to do bulk export of email templates at a time.

To export email templates, follow these steps:

  1. In the Email Template screen, click the Export Template button.

    The Export Template(s) window appears.

  2. The Export Templates(s) window displays the following details:
    • Show All: The Show All tab displays all the message templates in the list-view. By default, the Show All tab is set to active.

    • Show Selected: The Show Selected tab displays the selected message templates in the list-view. Select the check-box next to the Templates header to select all the message templates.

    • Search field: Enter a key-word in the search field to search for a particular email template.

      The required email template appears in the list-view.

    • Export All: Helps you export all the email message templates present in the Engagement server to a zip file.
    • Export Selected: Helps you export selected email message templates present in the Engagement server to a zip file.
    • Cancel: Click Cancel to close the window.
  3. Based on your requirement, click Export All or Export Selected.

    The system downloads email message templates in a zip file format on your system.