Annexure

Internet Explorer 9 Compatibility Issues

Issue

If you login to EMM application using Internet Explorer 9, and when you unpublish a policy from the Policy Details page, IE9 is unable to resolve the resultant page. To resolve this issue, follow the below workaround.

If you have issues with validation for Image size (it checks for the image size to be less than 65KB) in IE9, Admin should configure following the below workaround.

Workaround

To configure settings for Internet Explorer 9, follow these steps:

1. Go to Internet Option > Click Security tab > Select Custom Level to open Security settings in IE9 browser.

   

   Pop-up appears.

2. In the popup go to ActiveX controls and Plug-ins and Enable Allow Scriptlets.
3. Go to Internet Option > Click Security tab > Select Sites to open Trusted Sites.

   Trusted Sites Pop-up appears.

   

4. Ensure that current website is listed in the Websites list, else enter the URL in Add this website to the zone text field. Click the Add button.

   

5. Go to Internet Option>Click Security tab.and set the Security level Zone to Low by dragging the scroll bar. Click Apply to save the setting.

   

6. Once above steps are performed, refresh the page and go to Webclips policy. But, before selecting the file, the system prompts the ActiveX warning message. Click Yes to proceed,
7. After selecting the file, Webclips policy performs file validation and ensures the image size is less than 65 KB.

 

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