Kony Management User Guide: Content Management

Content Management

Mobile content management is a key component of enterprise mobility management framework, which enables targeting content and applying policies to users and groups. Content is organized in folders and these folders are available to users through content policies targeting individual users or groups.

This section provides information on management console where an administrator uploads and controls all content for the enterprise. Information on a user uploading and managing their content is provided in the Self Service console section.

In EMM 3.0, users cannot edit the content. EMM server does not synchronize from the device. All content on the device is read only.

Content management allows policies to be applied on content. Content policies apply only to iOS devices, for Android and Windows devices, policies are not applicable. Examples of content policies include – control editing, prevent sharing though email or social media channels, prevent copy/paste, expire documents and so on. In Android and Windows, content does not have any designated document reader.Content on iOS can be accessed only through enterprise store. Content on Android, and Windows can be downloaded to the device.

Mobile Content Management consists of the following stages.

Content definition: Administrators upload the content to the EMM console and organize the content in folders.
Target Definition: Administrators target or share their content with users and or groups to make the content available on devices of targeted users.
Policy Assignment: Administrators assign content policies to targets to ensure secure usage of the content. Policies are assigned to folders but apply to each of the files within the folders. For each target, priorities are assigned to policies to ensure that there is no conflict among various policies. The policy with highest priority is resolved against a user. The resolved or applied policy governs the usage of the files, it does not change the content. Priority with lowest value is considered as highest priority. For example, priority value zero is considered as higher priority than any value equal to or more than one.
Distribution: Based on target definition and policy assignment, folders are made available, or restricted or mandated to users. This is an automated process.