Invoking a Messaging Service

A developer should register with Google Cloud Messaging (GCM) for Android services to get the deviceToken that is used to register with Quantum Fabric Messaging. Also a developer should fetch the deviceId and userfriendlyId to create an instance of messaging service.

The following are the methods you can use for a messaging service.

Register
Register With Auth Token
Unregister
Unregister With Auth Token
Update GeoLocation
Update GeoLocation With Auth Token
Register geoBoundaries
Fetch All Messages
Mark Message as Read
Fetch Message Content from Quantum Fabric Messaging
Subscribe Audience
Get Audience Details by Subscription ID
Delete Subscribed Audience
Update List of Beacons for a Device
Get Rich Push Content

Register

Register API registers to the engagement server.

Syntax

Parameters

Name	Type	Description	Required
osType	String	Type of operating system	Yes
deviceID	String	Device ID of the device	Yes
regID	String	Registration ID of the user	Yes
UFID	String	User friendly ID configured in messaging service console	Yes
successCallback	Function	Method invoked on success	Yes
failureCallback	Function	Method invoked on failure	Yes
options	JSON	Map for optional parameters	Optional

Optional Keys

Key	Type	Description	Required
authToken	String	Authorization token configured in messaging service console.	Optional

Example

// Get an instance of SDK
var client = kony.sdk.getCurrentInstance();
var messagingSvc = client.getMessagingService();
var deviceId = kony.os.deviceInfo().deviceid;
var UFID = "user_friendly_id";
var osType = "iphone"; /*"androidgcm" for android, "iphone" for iphone, "ipad" for ipad, "ipod" for ipod*/
var options = {
    "authToken": "authorization_token"
}; //To get regID, use kony.push.register() method 
var regID = kony.push.register();
messagingSvc.register(osType, deviceId, regID, UFID, function(response) {
    kony.print("register with auth token success: " + JSON.stringify(response));
}, function(error) {
    kony.print("register with auth token failed: " + JSON.stringify(error));
}, options);

Register with Auth Token

The registerWithAuthToken API registers with an Auth Token for the messaging service.

Syntax

registerWithAuthToken = function(osType, deviceId, regID, UFID, authToken, successCallback, failureCallback)

Parameters

Name	Type	Description	Required
osType	String	Type of operating system	Yes
deviceId	String	Device ID of the device	Yes
regID	String	Registration ID of the user.	Yes
UFID	String	User friendly id or reconciliation key which is configured in engagement console.	Yes
authToken	String	Authorization token configured in engagement console	Yes
successCallback	Function	Method invoked on success	Yes
failureCallback	Function	Method invoked on failure	Yes

Example

// Sample code to register with an Auth Token
// Get an instance of SDK
var client = kony.sdk.getCurrentInstance();
var messagingSvc = client.getMessagingService();
messagingSvc.registerWithAuthToken("osType", "deviceId", "regID", "UFID", "authToken", function(response) {
    kony.print("Subscription Success: " + JSON.stringify(response));
}, function(error) {
    kony.print("Subscription Failure: " + JSON.stringify(error));
});

IMPORTANT: You must register to a messaging service at least once to use the following APIs.

Unregister

Unregister API unregisters with the engagement server.

Syntax

unregister = function(successCallback, failureCallback, options)

Parameters

Name	Type	Descroption	Required
successCallback	Function	Method invoked on success	Yes
failureCallback	Function	Method invoked on failure	Yes
options	JSON	Map for optional parameters	Optional

Optional Keys

Key	Type	Description	Required
authToken	String	Authorization token configured in messaging service console.	Optional

Example

// Get an instance of SDK
var client = kony.sdk.getCurrentInstance();
var messagingSvc = client.getMessagingService();
var options = {
    "authToken": "xyz"
};
messagingSvc.unregister(function(response) {
    kony.print("Unregistration Success: " + JSON.stringify(response));
}, function(error) {
    kony.print("Unregistration Failure: " + JSON.stringify(error));
}, options);

Unregister with Auth Token

The unregisterWithAuthToken API unregisters from the messaging service with the Auth Token.

Syntax

unregisterWithAuthToken = function(authToken, successCallback, failureCallback)

Parameters

Name	Type	Descroption	Required
successCallback	Function	Method invoked on success	Yes
failureCallback	Function	Method invoked on failure	Yes
options	JSON	Map for optional parameters	Optional

Optional Keys

Key	Type	Description	Required
authToken	String	Authorization token configured in messaging service console.	Optional

Example

// Get an instance of SDK
var client = kony.sdk.getCurrentInstance();
var messagingSvc = client.getMessagingService();
var authToken = "Authorization token configured in messaging service console";
messagingSvc.unregisterWithAuthToken(authToken, function(response) {
    kony.print("Unregistration Success: " + JSON.stringify(response));
}, function(error) {
    kony.print("Unregistration Failure: " + JSON.stringify(error));
});

Register geoBoundaries

The registerGeoBoundaries API registers geoboundaries to be monitored by the Engagement Service. The parameters of this API specify the radius and number of geoboundaries to monitor.

IMPORTANT: When User registers for Geofence alert, some times there may be a delay in alerts, as per Google.
The Geofence service does not continuously query for location, so expect some latency when receiving alerts. Usually the latency is less than 2 minutes, even less when the device has been moving. If the Background Location Limits are in effect, the latency is about to 2-3 minutes on average. If the device has been stationary for a significant period of time, the latency may increase (up to 6 minutes).

For more information on delay in Geo-fence alerts, refer to https://developer.android.com/training/location/geofencing

NOTE: In the case of iOS, when the device location is inside a Geofence, invoking "registerGeoBoundaries" API does not execute any Client Action (Notify Engagement Server, Local Client Notification and Custom Business Logic). The API will be executed only when the user client/device enters the Geofence.

Use Case

Suppose you have a product that is being sold in several retail locations throughout the area. You have a special offer and you want to send an alert to customers when they are near one of the retail locations. The registerGeoBoundaries API is called during the app initialization. The API gets the geoboundaries based on the user's current location and stores them in the device OS. The OS will prompt the SDK when the user reaches a geoboundary and the application will check what action is to happen. The possible actions are:

A local push notification from the client application is displayed.
The engagement server sends a notification to display.
Some custom logic is executed by a callback function specified by the customLogicCallback option.

refreshBoundary

Suppose that the radius parameter was specified as 5 miles when the user launched the app from his home. As the user moves away from his home, there is a point at which the set of geoboundaries that is being monitored should be refreshed. This is referred to as the refreshBoundary. In this example, when the user has moved 2.5 miles, the SDK will prompt the server for a new set of location data.

Syntax

registerGeoBoundaries(options, successCallback, failureCallback);

Parameters

Name

Type

Description

options

jsonObject

The jsonObject has the following geoBoundary options

Name	Type	Description
radius	number	Radius of the refresh boundary, in miles. This value defines the radius that must be monitored. By default, this value is taken from the Quantum Engagement Service. The user can override it.
pageSize	number	Number of geoBoundaries that can be monitored through the SDK. Default is 19. Platform limitations Android - Can monitor 99 geoBoundaries for a given instance. Windows and iOS - Can monitor 19 geoBoundaries for a given instance.
tags	array	Array of strings used for grouping geoBoundaries
customLogicCallback	function	callback function invoked when clientAction is "customLogic".

successCallback

function

Callback method on success

failureCallback

function

Callback method on failure

Additional Settings

There are additional settings that must be enabled for this API to work correctly.

NOTE: Exceptions are thrown if location is switched off on the device, or user does not allow permission to retrieve location, or the SDK is not able to retrieve the current location on the device. Background location permission is necessary for registerGeoBoundaries API to work accurately. Exception may not be thrown in case of iOS devices when foreground permission (when in use) is given.

For more information on SDKs for Messaging Service docs, refer to Quantum Visualizer API Developers' Guide > Notifications > Push Notifications

Android

To enable the registerGeoBoundaries API for the Android platform perform the following steps in Quantum Visualizer.

On the File menu, click Settings to open the Project Settings dialog box.
Click the Native tab.
Click the Android sub-tab.
In Push Notifications section, select either GCM or FCM for the engagement APIs to work.
Enable the following items:

Enable Local Notifications

Use Google Play Location Services

In the Manifest Properties section, select Tags. Add the following to the Child tag entries <application> tag:
<service android:name="com.konylabs.api.location.KonyGeoTransitionsIntentService"/>
For Android devices that have API level 29 (Android 10) or above, in the Manifest Properties section, select Tags and add the following to the Child tag entries under the <manifest> tag:
<uses-permission android:name="android.permission.ACCESS_BACKGROUND_LOCATION"/>

The page will look like the following example.

iOS

To enable the registerGeoBoundaries API for the iOS platform, add the following keys to the info.plist file.

"NSLocationAlwaysUsageDescription":"<ThisMessageWillBeDisplayedToUser>"
"UIBackgroundModes":["location"]

For information about how to access and edit the info.plist file, refer to Build an App for iOS.

IMPORTANT:

Include the NSLocationWhenInUseUsageDescription and NSLocationAlwaysAndWhenInUseUsageDescription keys in your app's Info.plist file.
If the deployment target is iOS10 or below, the NSLocationAlwaysUsageDescription key is required. If those keys are not present, authorization requests fail immediately.

To obtain the geolocation callbacks, run the following code in the preappinit of your application.

var msgObj = kony.sdk.getCurrentInstance().getMessagingService();
var cback = msgObj.manageGeoBoundariesCallback;
kony.location.setGeofencesCallback(cback);

IMPORTANT: Before building the application, link your Fabric application to your Visualizer project.

Windows

To enable the registerGeoBoundaries API for the Windows platform perform the following steps in Quantum Visualizer.

On the File menu, click Settings to open the Project Settings dialog box.
Click the Native tab.
Click the Windows Phone tab.
Click the Windows 10 Mobile tab.
Click the Capabilities tab.
Move the following permissions to "true":

internetClient

internetClientService

location

The Capabilities page will look like the following example.

Example

The following example shows how to register geoboundaries.

// Get an instance of SDK
var client = kony.sdk.getCurrentInstance();
var messagingSvc = client.getMessagingService();
messagingSvc.register("osType", "deviceId", "regID", "UFID", function(response) {
        kony.print("Register Successful");
        var options = {};
        options.radius = "radius"; //radius in miles            
        options.pageSize = "pageSize";
        options.authToken = "Authorization_Token";
        options.tags = "Array of tags"; //TODO          
        options.customLogicCallback = function(data) {
            // data is geoBoundary Data received from Kony Messaging Service                 
            //custom logic implementation           
        };

        function successCallback(response) {
            //Registered Successfully.           
        }

        function failureCallback(error) {
            //Registration failure.         
        }
        messagingSvc.registerGeoBoundaries(options, successCallback, failureCallback); //if ksid is already available, register is not required.           
        // If either location is switched off or the SDK is not able to retrieve current location, exceptions are thrown.      
    },
    function(error) {
        kony.print("Register Failure" + JSON.stringify(error));
    });

Update GeoLocation

updateGeoLocation API updates the geoLocation for the messaging service.

Syntax

updateGeoLocation= function (latitude, longitude, locationName, successCallback, failureCallback, options)

Parameters

Name	Type	Description	Required
latitude	String	Latitude	Yes
longitude	String	Longitude	Yes
locationName	String	Location name	Yes
successCallback	Function	Method invoked on success	Yes
failureCallback	Function	Method invoked on failure	Yes
options	String	Map for optional parameters	Optional

Optional Keys

Key	Type	Description	Required
authToken	String	Authorization token configured in messaging service console.	Optional

Example

//Get an instance of SDK.
var client = kony.sdk.getCurrentInstance();
var messagingSvc = client.getMessagingService();
var latitude = "latitude_value";
var longitude = "longitude_value";
var locationName = "location_name";
var options = {
    "authToken": "authorization_token"
};
messagingSvc.updateGeoLocation(latitude, longitude, locationName, function(response) {
    kony.print("Geolocation update successful: " + JSON.stringify(response));
}, function(error) {
    kony.print("Geolocation update failure: " + JSON.stringify(error));
}, options);

Update GeoLocation with Auth Token

The updateGeoLocationWithAuthToken API updates the geoLocation with the Auth Token for the messaging service.

Syntax

updateGeoLocationWithAuthToken= function(latitude, longitude, locationName, authToken, successCallback, failureCallback)

Parameters

Name	Type	Description	Required
latitude	String	Latitude	Yes
longitude	String	Longitude	Yes
locationName	String	Location Name	Yes
authToken	String	Authorization token that is configured in messaging service console	Yes
successCallback	Function	Method invoked on success	Yes
failureCallback	Function	Method invoked on failure	Yes

Example

//Sample code to update the geoLocation with the Auth Token for the messaging service.   
//Get an instance of SDK.
var client = kony.sdk.getCurrentInstance();
var messagingSvc = client.getMessagingService();
var latitude = "latitude_value";
var longitude = "longitude_value";
var locationName = "location_name";
var authToken = "authorization_token";
messagingSvc.updateGeoLocationWithAuthToken(latitude, longitude, locationName, authToken, function(response) {
    kony.print("Geolocation update successful : " + JSON.stringify(response));
}, function(error) {
    kony.print("Geolocation update failure: " + JSON.stringify(error));
});

Fetch All Messages

The fetchAllMessages API fetches all messages with/without the Auth Token.

Syntax

 fetchAllMessages = function(startIndex, pageSize, successCallback, failureCallback, options)

Parameters

Name	Type	Descroption	Required
startIndex	Number	Starting index of a page	Yes
pageSize	Number	Page size	Yes
successCallback	Function	Method invoked on success	Yes
failureCallback	Function	Method invoked on failure	Yes
options	JSON	Map for optional parameters	Optional

Optional Keys

Key	Type	Description	Required
authToken	String	Authorization token configured in messaging service console.	Optional

Example

//Get an instance of SDK.
var client = kony.sdk.getCurrentInstance();
var messagingSvc = client.getMessagingService();
var startIndex = 0;
var pageSize = 1000;
messagingSvc.fetchAllMessages(startIndex, pageSize, function(response) {
    kony.print("Fetched all messages: " + JSON.stringify(response));
}, function(error) {
    kony.print("Failed to fetch messages: " + JSON.stringify(error));
}, {
    "authToken": "authorization_token"
});

Mark Message as Read

The markMessageRead API marks a message as read with/without the Auth Token.

Syntax

markMessageRead = function(fetchId, successCallback, failureCallback, options)

Parameters

Name	Type	Descroption	Required
fetchID	String	A unique ID assigned to a message	Yes
successCallback	Function	Method invoked on success	Yes
failureCallback	Function	Method invoked on failure	Yes
options	JSON	Map for optional parameters	Optional

Optional Keys

Key	Type	Description	Required
authToken	String	Authorization token configured in messaging service console.	Optional

Example

//Get an instance of SDK.
var client = kony.sdk.getCurrentInstance();
var messagingSvc = client.getMessagingService();
var fetchID = "message ID to mark as read";
messagingSvc.markMessageRead(fetchID, function(response) {
    kony.print("Message marked as read successfully: " + JSON.stringify(response));
}, function(error) {
    kony.print("Failed to mark message as read: " + JSON.stringify(error));
}, {
    "authToken": "authorization_token"
});

Fetch Message Content from Quantum Fabric Messaging

The fetchMessageContent API fetches a message with/without the Auth Token.

Syntax

 fetchMessageContent = function(fetchId, successCallback, failureCallback, options)

Parameters

Name	Type	Descroption	Required
fetchID	String	A unique ID assigned to a message	Yes
successCallback	Function	Method invoked on success	Yes
failureCallback	Function	Method invoked on failure	Yes
options	JSON	Map for optional parameters	Optional

Optional Keys

Key	Type	Description	Required
authToken	String	Authorization token configured in messaging service console.	Optional

Example

//Get an instance of SDK.
var client = kony.sdk.getCurrentInstance();
var messagingSvc = client.getMessagingService();
var fetchID = "message ID to be fetched";
messagingSvc.fetchMessageContent(fetchID, function(response) {
    kony.print("Message content is:" + JSON.stringify(response));
}, function(error) {
    kony.print("Failed to fetch message content: " + JSON.stringify(error));
}, {
    "authToken": "authorization_token"
});

Subscribe Audience

The Subscribe Audience (Create or Update) API creates a new audience. This API also updates the parameter details of an audience member.

Syntax

subscribeAudience  =  function (firstName, lastName, emailId, mobileNumber, country, state, successCallback, failureCallback, options)

Parameters

Input Parameter	Type	Description	Required
firstName	String	First name of the user	Yes
lastName	String	Last name of the user	Yes
mobileNumber	Number	Mobile number of the user. If mobileNumber is specified as the reconciliationKey, then it is a required value and must be specified for all users. An empty value will cause an error.	Yes
email	String	Email ID of the user	Yes
state	String	If the selected country is USA, the state option is mandatory	Yes
country	String	Country to which the user belongs	Yes
options	JSON	Map for optional parameters and any dynamic properties	Optional

Options keys

Key	Type	Description	Required
active	Boolean	Defines whether the subscription is active or inactive	Optional
emailSubscription	Boolean	Defines whether a user is subscribed to send and receive emails or not	Optional
smsSubscription	Boolean	Defines whether a user is subscribed to send and receive SMS or not	Optional

Example

//Get an instance of SDK.
var client = kony.sdk.getCurrentInstance();
var messagingSvc = client.getMessagingService();
var options = {};
options["smsSubscription"] = true;
options["emailSubscription"] = true;
options["active"] = true;
messagingSvc.subscribeAudience("FirstName", "LastName", "EmailID", "MobileNumber", "Country", "State", function(response) {
    kony.print("Subscribe audience Success: " + JSON.stringify(response));
}, function(error) {
    kony.print("Subscribe audience Failed: " + JSON.stringify(error));
}, options);

NOTE: You can add dynamic properties to the API using options.

Response Status

Code	Description
Status 200	Details added successfully
Status 400	One of the following error messages will be displayed: Invalid KSID First Name is required Last Name is required Mobile number is required Audience already exists with the given mobile number Email ID is required Country is required
Status 500	Server failed to process request

Code

Description

Status 200

Details added successfully

Status 400

One of the following error messages will be displayed:

Invalid KSID
First Name is required
Last Name is required
Mobile number is required
Audience already exists with the given mobile number
Email ID is required
Country is required

Status 500

Server failed to process request

Get subscribed Audience details

The Get Subscribed Audience Details API returns the details of the Audience.

Syntax

getSubscribedAudienceDetails  = function(successCallback, failureCallback)

Parameters

Output Parameter	Type	Description
id	String	Unique ID assigned to the audience member
firstName	String	First name of the audience member
lastName	String	Last name of the audience member
mobileNumber	String	Mobile number of the audience member
email	String	Email ID of the audience member
active	Boolean	Defines if the audience member is active or inactive
state	String	If the audience member is not a USA national, the response displays a blank string
country	String	Country to which the user belongs to
createdDateStr	String	The date and time when the user was initially created
smsSubscription	Boolean	Defines if the SMS subscription is true or false
emailSubscription	Boolean	Defines if the email subscription is true or false
lastModifiedDateStr	String	The date on which a user was last modified
lastActiveDateStr	String	The date when the user is last active

NOTE: Apart from the above parameters, the user-defined parameters are also fetched.

Example

//Get an instance of SDK.
var client = kony.sdk.getCurrentInstance();
var messagingSvc = client.getMessagingService();
messagingSvc.getSubscribedAudienceDetails(function(response) {
    kony.print("Get subscribed audience details Success: " + JSON.stringify(response));
}, function(error) {
    kony.print("Failed to get subscribed  audience details: " + JSON.stringify(error));
});

Response Status

Code	Description
Status 200	Array of Audience details
Status 400	No audience member found mapping to the given KSID
Status 500	Failed to process the request

Unsubscribe Audience

The Unsubscribe Audience or Delete Audience API deletes an Audience from Engagement server.

Syntax

unSubscribeAudience = function(successCallback, failureCallback)

Example

//Get an instance of SDK.
var client = kony.sdk.getCurrentInstance();
var messagingSvc = client.getMessagingService();
messagingSvc.unSubscribeAudience(function(response) {
    kony.print("UnSubscribe audience Success: " + JSON.stringify(response));
}, function(error) {
    kony.print("UnSubscribe audience Failed: " + JSON.stringify(error));
});

Response Status

Code	Description
Status 200	Audience member deleted successfully
Status 400	No Audience Member found mapping to the given KSID
Status 500	Server failed to process request

Update List of Beacons for a Device

The Update List of Beacons for a Device API updates the list of beacons for a device.

Syntax

updateListOfBeacons = function(uuId, major, minor, successCallback, failureCallback, options)

Parameters

Input Parameter	Level- Two	Type	Description	Required
beacon		JSON	An array of beacon objects NOTE: You can only create one beacon at a time.	Yes
	uuid	string	Universally Unique Identifier Number (UUID) assigned to the Beacon. UUID contains 32 hexadecimal digits, split into 5 groups, and separated by dashes, for example, f7826da6-4fa2-4e98-8024-bc5b71e0893e By default, beacon format consists of three values: UUID, Major, Minor. Beacons broadcast their IDs, which can be recognized by mobile apps to trigger specific actions.	Yes
	major	string	Major ID is a major identifier of a Bluetooth beacon.	Yes
	minor	string	Minor ID is a minor identifier of a Bluetooth beacon.	Yes
options		JSON	Map for optional parameters	Optional

Options keys

Key	Type	Description	Required
ufid	string	The User Friendly Identifier or UFID is used when you subscribe to Quantum Fabric Engagement Services. Based on your requirement, you can provide an UFID. It is alphanumeric, for example xxx@kony.com or 2890XZCY. It can be used to map devices to the user using the value as a reconciliation key	optional
appid	alphanumeric	Unique ID assigned to an app	optional

Example

// Sample code to update list of Beacons
//Get an instance of SDK.
var client = kony.sdk.getCurrentInstance();
var messagingSvc = client.getMessagingService();
var options = {};
options["ufid"] = "<user_friendly_identifier>"; //configured in MF server
options["appid"] = "<Unique ID assigned to an app>"
messagingSvc.updateListOfBeacons("uuid", "major", "minor", function(response) {
    kony.print("Updated beacons list successfully: " + JSON.stringify(response));
}, function(error) {
    kony.print("Updated beacons list failed: " + JSON.stringify(error));
}, options);

Response Status

Code	Description
Status 200	Beacons updated successfully
Status 400	Invalid request format
Status 500	Server failed to process request

Get Rich Push Content

The Get Rich Content API fetches rich content from the Quantum Fabric Engagement server.

The Get Rich Content API requires the pushId to retrieve the data. The pushId is fetched from the response of the push notification.

Syntax

getRichPushContent = function(pushId, successCallback, failureCallback){

Parameters

Input Parameter	Type	Description	Required
pushID	number	Unique ID that identifies the push message.	Yes

Example

//sample code for Get Rich Push Content.
//Get an instance of SDK.
var client = kony.sdk.getCurrentInstance();
var messagingSvc = client.getMessagingService();
var pushId = "pushid";
messagingSvc.getRichPushContent(pushId, function(response) {
    kony.print("get rich push content success: " + JSON.stringify(response));
    var htmlString = response.rawResponse;
    var dataConfig = {
        "mimeType": "text/html"
    };
    Form1.browser.loadData(htmlString, dataConfig);
}, function(error) {
    kony.print("get rich push content failed: " + JSON.stringify(error));
});

Response Status

Code	Description
Status 200	Rich content
Status 400	One of the following error messages will be displayed: Invalid push ID / provided Rich message is not associated with this push
Status 500	Server failed to process request

Code

Description

Status 200

Rich content

Status 400

One of the following error messages will be displayed:

Invalid push ID / provided
Rich message is not associated with this push

Status 500

Server failed to process request