How to Enable Multi-Factor Authentication

Quantum Fabric provides the ability to use Multi-factor authentication (MFA) to allow an additional layer of security for all user profiles associated with a Quantum Fabric account. MFA requires each user to provide a secondary email address or phone number, which is associated with their profile. When a user logs in, a validation code is sent to the email or phone number, which the user must provide in addition to their other login credentials.

Each user can enable MFA on their profile individually, or an admin can enable MFA across all user profiles associated with the account. If enabled by the admin, each user associated with that account will need to activate MFA in their profile to continue to have access to the account.

IMPORTANT: MFA option is available only for users who have Admin and Owner roles in Fabric. MFA is applicable for AWS Cloud only.

Enabling Mutli-Factor Authentication for all Users

To enable multi-factor authentication for all users, do the following:

  1. From the left pane, select Settings.
  2. At the top of the Settings page, select User Authentication, and then select Multi-Factor Authentication.
  3. Next to Do you require multi-factor authentication, select Yes.

Disabling Mutli-Factor Authentication for all Users

To disable multi-factor authentication for all users, do the following:

  1. From the left pane, select Settings.
  2. At the top of the Settings page, select User Authentication, and then select Multi-Factor Authentication.
  3. Next to Do you require multi-factor authentication, select No.

Configuring a User Profile for Multi-factor Authentication

To enable MFA for your user profile, do the following:

  1. From your user profile, select Settings.
  2. Select the MFA tab.
  3. Under Virtual MFA applications, review the list of virtual multi-factor authenticator apps and verify that your secondary device has an appropriate virtual MFA installed.
  4. Click Activate MFA.
  5. In Activate MFA, under Phone Number, type in your phone number.
  6. Under Secondary Email, type your secondary email address, and then click Send Link.
  7. Under Enter Validation Code, type the validation code you received in your email, and then click Verify.
  8. Click Next.
  9. If your secondary device can scan QR Codes, scan the QR Code displayed, enter the two authentication codes, and then click Activate.
  10. If your device cannot scan QR Codes, select Manual Configuration. On your secondary device, enter the secret key that is provided, and then click Activate.

Disabling Multi-factor Authentication on a User Profile

Users can choose to deactivate MFA at any time in their user profile settings.

IMPORTANT: If the administrator has enabled MFA across all user profiles associated with an account, then the user will lose access to the account unless they re-enable MFA.

To disable MFA for your user profile, do the following:

  1. From your user profile, select Settings.
  2. Select the MFA tab.
  3. Click Deactivate MFA.
  4. Click Deactivate.

NOTE: After MFA has been deactivated, you will be prompted to log out and then log back in to your account.