Preface

Kony Platform provides an integrated approach in the mobile application design, development and management. The Platform manages the design and development of mobile applications in a device independent manner and delivers them in different formats that run on all the major device platforms.

The Kony Platform consists of three main components:

Kony Visualizer: Used to design and develop the mobile applications.
Kony Fabric Integration Service: Provides server-side functionality for the applications, common data integration and device support services.
Client Runtime component for each major device platform that enables the same mobile application to execute directly on the device.

Kony Fabric Integration Service

The application functionality developed and generated by Kony Visualizer is enabled and delivered using Kony Fabric Integration Service. The SMS and Mobile Web channels are hosted on Kony Fabric Integration Service and the Native Apps binaries are deployed to the Server, to be downloaded by the mobile device.

Kony Fabric Integration Service has the following capabilities:

A sophisticated device database that enables it to detect and deliver the appropriate binary to the appropriate requesting device.
Built-in backend data services integration capabilities, with out-of-the-box support for Web Services, XML feeds and HTML extraction.
Integration with optional third party connector libraries that offers access to a large number of ERP, databases and legacy systems.

Built-in usage tracking and analysis capabilities that provide a wide range of reports on system and application use.

Purpose

This document provides troubleshoot tips for specific properties in Kony Fabric Integration Service (middleware.properties).

Intended Audience

This document is intended for engineers or system administrators who are responsible for installing and deploying Kony Fabric Integration Service.

Formatting Conventions

The following formatting conventions are used throughout the document:

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Conventions	Explanation
Monospace	User input text, system prompts, and responses File path Commands Program code File names
Italic	Emphasis Names of books, and documents New terminology.
Bold	Windows Menus Buttons Icons Fields Tabs Folders
URL	Active link to a URL.
Note	Provides helpful hints or additional information.
Important	Highlights actions or information that might cause problems to systems or data.

Contact Us

We welcome your feedback on our documentation. Write to us at techpubs@kony.com. For technical questions, suggestions, comments, or to report problems on Kony's product line, contact support@kony.com.