Quantum Fabric Engagement Services Hotfix 9.7.1.31

Fixed Issues

Support Ticket: FABRIC-6778
Problem: When upgrading to versions 9.6 or 9.7, users may encounter issues if existing records are present in the SMS tables prior to the upgrade. These records may not be visible in the console.
Solution:

After upgrading FABRIC to 9.6 or 9.7 versions, below query needs to be run.

UPDATE [<schema>].[sms_request] SET send_voice_sms=0
Impacted Areas: Engagement pod in Quantum Fabric