Kony Management User Guide: Device Enrollment

Device Enrollment

To control a device through assigned IT policies, it is essential to enroll it with Mobile Device Management server. Mobile Device Management allows organizations to remotely manage mobile devices, for example, your device can be remotely erased or wiped if it gets lost or stolen.

Important: On your Android devices, ensure that the Developer Options feature is not enabled. If the Developer Options feature is enabled, your device enrollment may fail.

Important: Ensure that the Enterprise store name you provide (in the Branding section) does not contain # sign in it. If the Enterprise store name has a # sign in it, downloading the enterprise store on the Samsung native browser will fail.

Important:
Supported Devices:
Android: Kony Management (EMM) supports Android devices that are on OS version 4.4.x (KITKAT) and later.
iOS: Kony Management (EMM) supports Apple devices that are on iOS version 9.0 and later.

You have following options for device enrollment:

Admin Initiated Enrollment: (Device enrollment for a single device as well as devices in bulk)
Device Initiated Enrollment (if the download URL is known)
- iOS Device initiated Enrollment
- Android Device Initiated Enrollment
- Windows Mobile 6.X Initiated Enrollment
- Windows Phone 8 Initiated Enrollment
Self Service Enrollment:
Through the Self-Service console. For more details, refer Self Service Console > Devices